Need help? We’re here for you.

Common Help Topics

1. App not working properly

• Restart the app
• Restart your device
• Update to the latest version

2. Storage scan issues

• Make sure Photos permission is enabled (Settings → Privacy → Photos → ClearNest)

3. Subscription not working

• Restore purchases from app settings
• Make sure you’re logged into the correct Apple ID

4. Cancel Subscription

Go to: Settings → Apple ID → Subscriptions → ClearNest

Contact Support

If you need further help, contact us:

📧 Email: [email protected]

We usually respond within 24–48 hours.

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